Today, we talk of a digitized future and end-to-end lifecycles to be digitized and driven by technology. To transform businesses, value chains and drive efficient organizations, optimization of underlying Information Technology (IT) is required.
Our professionals are trained across various areas to analyze and strategize across the entire IT structure, departments, systems and underlying technology, infrastructure and network. Our IT Consultancy services help organizations create efficient and optimized IT strategies, roadmaps and enterprise architectures thereby aligning business needs with IT needs and vice versa. We also help in strategic Consultancy, architectural and operational assessments, planning and strategizing.
The Application Portfolio Optimization (APO) offering is designed to help telecom companies meet challenges and transform application portfolios to closely align to the business needs and respond quickly to business change.
Objectives of APO
Rising operational costs due to increase in sub-contractors and vendors proliferation, along with a charge to “do more with less,” forces organizations to identify effective strategies to reduce spending. We understand that this is particularly true to telecom companies when it comes to sub-contractor and vendor management related operating expense (OPEX). We offer a strategic approach to resolve this problem. The solution helps on two counts:
In the last decade of the 20th century, voice communication was a luxury enjoyed by a few elite business houses. But technology revolution has changed the scenario. Today, telecom players are offering voice, data, video and enterprise services to wide range of customers at affordable rates.
To provide uninterrupted high quality services, operators need to have strong network presence supported by robust Information Technology (IT) infrastructure. Furthermore, nowadays, Fortune 500 companies are also delegating their IT-intensive business activities to service providers. This in turn has increased their dependencies on effective IT service management.
Information Technology Infrastructure Library (ITIL) is the best approach to implement IT service management (ITSM). The best-practice guidelines and architectures of ITIL ensure that IT processes are closely aligned to business processes and that IT delivers correct and appropriate business solutions. ITIL Advisory Services (IAS) Product offers a comprehensive repository of ITIL processes and procedures that help an organization to implement end to end, uniform and well-defined IT processes for better ITSM.
Lean IT Transformation
In current economic scenario, organizations are facing operational efficiency issues with large and complex Information Technology (IT) processes cutting across geographies and functional areas. These processes inherently have a significant number of non-value-added activities causing reduction in operational efficiency, high operating expense (OPEX), revenue leakage, customer dissatisfaction and high customer churn. These factors directly impact the revenues and profitability of the organization.
Our Lean IT Transformation offering can help organizations to transform into a lean organization by imbibing the lean culture into their IT operations. The offering enables organization to overcome the business challenges and develop a competitive advantage in a highly commoditized market.