NTSS offers end-to-end network lifecycle services and solutions, enabling Telecom Services Providers (Telcos) and Managed Services Providers (MSPS) build and manage their wireless and wire-line network infrastructure.
NTSS solutions enable the infrastructure to interact with internal and external information technology systems such as Operations Support System (OSS) and Business Support System (BSS) to provide full lifecycle management solutions to Communication Service Providers (CSPs). NTSS services span across the entire network ecosystem for telecom companies and enterprises ranging from network build, operate and maintain in an optimized and cost effective way. It also facilitates integration with Value Added Service platforms thereby achieving business efficiency and excellent customer experience.
NTSS offers full network lifecycle services such as network design, planning, deployment and network operations (maintaining and optimizing communication networks), which help deliver voice, video and data services. Our portfolio of network solutions and services offered by NTSS, can be broadly classified as:
The Carrier Network Services group provides network build, deployment, service fulfillment and management of the customers’ networks. We have extensive experience in providing optimized services to Greenfield and Brownfield telecom operators through managed network operations.
NTSS aids Telecom Equipment Vendors (TEMs) help their customers achieve quicker launch of products and faster rollouts through our innovative business models to ensure more stable, secure and compliant networks. Our proven benchmarking and optimization expertise improves customer experience and reduces the total cost of ownership.
The Key Portfolios of the Carrier Network Services Group are:
Network Build eco-system to deliver Carrier Business
Internet Protocol (IP)and Multiprotocol Label Switching(MPLS)
Circuit Switched and Packet Switched Core (CS and PS)
Value Proposition and Differentiators
Fulfill helps Telecom Service Providers (TSPs) by partnering with them in providing network fulfillment services for their enterprise or business customers. The solution consists of three distinct functions:
The Next Generation Network group is focused on delivering cutting edge technology solutions in the telecommunications domain. Our technology focus is in the Convergence market with Frameworks and Services in Digital Television, Internet Protocol Television (IPTV), Over-The-Top (OTT), Service Delivery Platform, IP Multimedia Systems and Converged Networks. The group has significant expertise in both legacy and next generation environments in terms of network technology, customer services and business processes.
Our wide-ranging innovative portfolio of integrated solutions and services, expertise in software covering development, integration, testing and maintenance or sustenance services, enables service providers to successfully manage Next Generation Networks. It allows Service Providers, Equipment Vendors and Independent Software Vendors take full advantage of market opportunities to address current and future challenges in the marketplace.
We have successfully designed solutions aimed at major transformation programs for Tier 1, 2 and 3 service providers from legacy to commercial-off-the-shelf (COTS) application for next generation services using our structured approach and robust execution methodology. Our in-house ready-to-deploy components and plug and play of best-of-breed COTS products help reduce the timelines for implementation.
Our Offerings include:
The Service Delivery Platform (SDP) solution provides pre-integrated products such as Communication Middleware Platform, Content Management Platform (CMS), Digital Rights Management (DRM) and Transcoding solution. SDP solution enables Communication Service Providers to quickly monetize network through convergence, by bringing 3rd Party applications and content partners and ease information technology integration.
The Commercial-off-the-shelf (COTS)-based SDP and CMS solution enable the following during the audit of existing network:
Internet Protocol Multimedia Subsystem (IMS) is a standardized Next Generation Networking (NGN) architecture for telecommunication service providers. It enables transformation of their carrier networks and services to Internet Protocol (IP). With partnership with vendors, we will assist service providers achieve this goal of end-to-end transformation to IP using IMS.
End-to-end network transformation journey undertaken by service providers would enable us to position the Multimedia Testing and Managed Services capabilities.
Design, Build, Operate and Test (DBOT) Capabilities for IMS Solutions
Technology Enabling Monetization on LTE
Improved Efficiency & Cost Saving
Internet Protocol Television (IPTV) enables service providers to fulfill the video aspect (Live and On-Demand) of Triple Play services while providing interactivity (two-way communication) and high quality content for enhanced user experience.
Over the Top (OTT) leverages adaptive streaming technologies such as Apple HLS and Microsoft Smooth Streaming to deliver Live TV and On-Demand content to 3-Screens such as Set Top Boxes (STBs), personal computers (PCs) and mobiles or tablets over the internet (unmanaged network). This enables Service Providers to bring in additional revenue by offering the content that they own as well as external content to any device connected to broadband.
Our offerings include turn-key deployment of Microsoft Mediaroom or commercial off-the-shelf (COTS) based IPTV and OTT solutions. It includes architecture, design, information technology integration, supplier management, application development, managed services and support.
The Network Platform and Applications (NPA) wing of Network Technology Solutions and Services (NTSS) offers advanced solutions for network platforms. NPA expands NTSS footprint in delivering solutions to network interfaces. Some of the breakthrough offerings include intelligent networks, smart applications through machine-to-machine (M2M), Internet Protocol (IP) contact center, unified communications. NTSS engages with the customer through managed services delivery mode achieving business transformation through our result oriented frameworks and vendor partnerships.
Our hosted service model enables organizations to offer a rich interaction experience to its customers via multiple channels such as voice, email, chat, video, short message service (SMS) etc. It helps in achieving customer retention and relationship management. Our Intelligent Networks (IN) services address both legacy to next-generation networks to meet the dynamic demands from network operators. We also provide service orchestration solutions to enable communication between IP or Long Term Evolution (LTE) or IMS and legacy networks. NTSS supports other industry verticals, enterprises through solutions like M2M, enabling real time interfaces.
We specialize in:
Challenges/ Business needs
atom Group offerings
M2M Enablement for Telecom Operators
Enterprise System Integration
Penetration, flexibility and ease of accessibility for customers are the most essential needs for any business to stay in the competition. Customer Telephony Integration (CTI) or Interactive Voice Response (IVR) infrastructure providing these ways and means to the end customer would be the key for success. Interactions such as email, chat, voice, short message service (SMS), fax, web collaboration, video and speech recognition play a key role to meet these aspirations of organizations.
Our Contact Center Capability Coverage
Provide Complete lifecycle management or delivery using capabilities on various Contact Center platforms. Our product expertise includes Genesys, Nortel, Cisco, Avaya, Broadsoft, Aspect and Huawei.
Complete Lifecycle Managed Service Delivery
Enhanced customer experience providing flexibility and ease of accessibility has become the most essential advantage any business requires to stay competitive in the market.
Unified Communications provide convergence of applications and communication channels like e-mail, chat, web collaboration, conferencing, SMS, fax and rich presence for superior collaboration and customer care.
atom Contact Center Capability Coverage:
Provide complete life-cycle management/delivery using capabilities on various UC platforms. Product expertise includes Microsoft, Cisco, Avaya, Oracle and Broadsoft.
Complete Life Cycle Managed Service Delivery
Enabling Telco’s to address next level challenges in Enterprise markets. Delivering value to customers and improving profitability through accelerated operational and business transformation for Enterprise business. Enhanced business performance through outcome based business and process transformation delivered through innovative platform based solutions:
Enterprise Services offered are:
Modular Enterprise Managed Services
In the rush for new technology adoption, enterprises have deployed new age services on top of the existing enterprise management stack which has led to the following key challenges for the enterprise.
To address these challenges, the enterprise urgently needs a solution which will decongest their network and pave the way for a modular and flexible approach to continue subscribing outsourcing services from Managed Service Providers (MSPs). Modular managed services is the holistic way out, which provides the means for the enterprises to adopt and manage new technologies, faster and without being burdened with large capital expenditure (CapEx) outlay.
This solution reduces the time and effort involved to manage multiple MSPs and removes the need to develop in-house skills, enterprise management stacks and managed services around it. The Modular Enterprise Management Services (mEMS) by atom addresses these exact needs for the enterprise. mEMS offers a modular portfolio of managed enterprise services with a broad portfolio of offerings under mEMS solution portfolio.
IPv6 is the successor protocol for IPv4 ,IPv4 address space is getting depleted and we need to deploy IPv6 soon to sustain the Internet Growth.and IPv6 uses 128 bit address and provides a very large address space.
IPv6 Services Offerings