Oracle Solutions
Overview
Our Oracle practice makes a positive difference to customers by helping them align their businesses with the latest in Information Technology (IT). We deliver superior projects, IT and business values to customers.
As a platinum partner of Oracle, we have demonstrated capabilities in the ever expanding Oracle ecosystems, such as:
- Oracle Enterprise Resource Planning (ERP) applications
- Oracle Industry applications
- Oracle Edge applications
- Oracle Technology solutions
atom deliver successful global engagements of varying sizes, and complexity. Our engagements range from simple transactional projects to large transformational engagements across industries and regions.
Practice Highlights
- Partnership with Oracle since 1996
- Worldwide platinum partner of Oracle, with 25 specializations including 10 advanced specializations
- One of the largest Oracle teams with 7,000+ consultants
- One-stop-shop for most of the Oracle product lines, such as:
- Oracle e-Business suite
- PeopleSoft
- JD Edwards
- Siebel
- Hyperion
- Agile Product Lifecycle Management (PLM)
- Oracle Transportation Management (OTM)
- Retail
- Primavera
- Art Technology Group (ATG)
- Exadata
- Oracle communications applications
- Middleware technologies
- Oracle Solution Engineering centers for strategic innovation and growth
- Delivery xPress-our accelerator factory for faster, better and cost-effective service delivery
- Upgrade xPress framework for accelerated upgrades
- xPress solutions-preconfigured solutions for quick results in selected verticals
- Ranked among the challengers, in the Gartner Magic Quadrant for Oracle Application Management Service Providers worldwide survey 2012
Here are some of the advantages we bring to customers when they seek a service from us:
- Business value chain orchestration experience
- 3-level value delivery that ensures project value, IT value, and business value
- Domain expertise in Automotive, Aviation, Components, Farm Equipment, Financial Services, Hospitality, Information Technology, Logistics, Real Estate and Retail Industries
- Proven skills in providing integrated solutions with strong competencies for Fusion Middleware and Edge applications
- Global delivery capability with multi-country operations
- World-class services from a specialized service provider with proven skills and experienced consultants
- Flexible and innovative business delivery models
- Faster, better and cost-effective project delivery
- One-stop-shop for all Oracle related services to avoid multi-vendor environment and possible conflicts
We offer a comprehensive range of services built around Oracle global business units, technology acquisitions and new releases of applications. Our portfolio of Oracle service includes:
- Consultancy and Advisory Services
- IT strategy/Enterprise Resource Planning (ERP) advisory
- IT architecture and Oracle product mapping
- Enterprise Applications Consultancy
- Project Management Office (PMO)/Program Management services
- Enterprise Application (EA) Services
- EA implementation and rollout
- EA upgrade
- EA rationalization
- EA maintenance and support
- EA testing/validation
- EA on-demand
- Technology Services
- Applications development
- Applications integration
- Business Process Integration Packs (BPIPs)
- Applications maintenance and support
- Infrastructure and Database Services
- Capacity planning
- Database upgrades, migrations, data archiving
- Database security auditing/compliance
- Data machines implementation
- Performance analysis and tuning
Our relationship and ability to collaborate with Oracle across the globe and the strong relationship with product development teams helps us gain early visibility into the Oracle product or technology roadmap.
Early access to new products and technologies helps us in accelerating development of new preconfigured solutions, building Proof of Concepts (PoCs) and quickly demonstrating the same to our customers. In addition, our quick access to support teams helps in resolving technical or product related issues quickly before the implementation.
These advantages reduce our development cycles. It helps to quickly deliver the solution enhancements, provide excellent support services, and enhance customer satisfaction.
Here are some differentiators that make our Oracle practice stand out.
- End-to-end capabilities in most of the Oracle ecosystem applications and technologies
- xPress solutions that encapsulate industry best practices and business
- Accelerated Delivery with proven methodologies and industry-specific frameworks
- Continuous innovation resulting in faster, better, steadier and cost-effective solutions and
- Ranked among the CHALLENGERS in the Gartner Magic Quadrant for Oracle Application Management Service Providers Worldwide Survey 2012
- Right proportion of project management specialists, technology specialists and enterprise applications specialists
- Access to atom Group’s expertise, know-how, and long standing experience across industries giving us advantage to:
- Design best-in-class industry reference models
- Develop and deploy leading solutions by translating the industry reference models using Oracle suite of products
- Build best-in-class Enterprise Mobility Solutions by mobilizing business processes, and reports
Competencies
E-Business Suite
atom’s Oracle E-Business solutions help customers invest less and expect more in terms of agility, business and IT value. Our Oracle practice has emerged as a single point contact for the end-to-end services in Oracle applications covering Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Supply Chain Management (SCM) and Business Intelligence (BI) offerings.
Business Challenges
- Financial consolidation
- Procure-to-pay
- Quote-to-cash
- Hire-to-retire
- Supply chain optimization
- Global/central procurement
- Property management
- Asset management and maintenance
- Landed cost management
- Supplier life cycle management
Solutions
- Inventory optimization for energy companies
- Uniform management for airline companies
- Property management for real estate companies
- Tender and auctioning process for public sector companies
- Plant and equipment, hire and leasing for engineering and construction domain
- Complex approval with delegation of authority
- Financial consolidation
- Financial reporting in line with US Generally Accepted Accounting Principles Financial Accounting Statement (US GAAP FAS 52) (Forex Accounting and Reporting) and International Financial Reporting Standards (IFRS)
- Mobile solutions such as mobile apps., integration with bar-code readers and handheld devices
- Multiple cases of integrations with a wide variety of applications surrounding Oracle Enterprise resource planning (ERP)
Key Differentiators
- End-to-end implementation and global rollouts
- Industry specific solutions
- Strong domain knowledge across 15+ verticals
- Delivery accelerators
- Strong capabilities in design and delivery of solutions based on Oracle applications for compliance with local statutory needs
- Strong capabilities in integrations surrounding Oracle applications
- Proven capabilities in design and delivery of complex solutions including customizations and application development
- Worked with Oracle in design and development of specific functionalities in Oracle
- Co-Development on MOC (Manufacturing Operations Center)
- Beta testing partner in various version releases including fusion applications
- Design, development, testing and incorporation of enhancements to constrained based planning in ASCP module
- Design and development of integration packs
PeopleSoft
atom has one of the prominent PeopleSoft practices with global delivery expertise and an impressive portfolio of engagements delivered across North America, Europe and Asia pacific (APAC). The PeopleSoft team has a large pool of consultants with experience in providing implementation, upgrade, global rollout, application support and custom-development services to customers from key industries like Banking, Manufacturing, Higher Education, Telecom, CPG, Public Service, Oil and Gas etc.
Business Challenges
- Rationalizations of the business processes
- Consolidation and reorganization
- Reduction of time-to-market
- Maintenance of optimal service levels
- Turnaround of upgrades, patches, fixes
- Financial management
- Procure-to-pay
- Order-to-cash
- Order-to-delivery
- Project costing
- Contract and service billing
- Hire-to-retire
- Data archiving and purging
- Cross database and platform migrations
- Data masking and scrambling
- Security solutions
Solutions
- Campus-on-Cloud, a cloud-based solution for educational institutions
- PeopleSoft Campus xPress-Student Life Cycle Management solution for higher education
- PeopleSoft Human Capital Management (HCM), Financials Supply Chain Management (FSCM) and Customer Relationship Management (CRM 9.1) implementation, upgrade and support
- Workforce recruitment solutions for all verticals
- Global payroll solution for all verticals
- Workforce Leave Management solution
- Workforce Time Management and Recording solution
- Workface Hiring to Billing solution
- Benefits Management solution
- Health and Safety solution for freight industry
- Financial Management solution for all vertical
- Projects and Grants solution for public sector and service industries
- Procurement automation solution
- Asset Life Cycle Management
- Treasury Management solution
- Time and Expense Management solution
- Database upgrades, migrations, data archiving
- Database security auditing/compliance
- Performance analysis and tuning
Key Differentiators
- PeopleSoft legacy and 3rd party integration experience
- Rich experience in multi-step upgrades of the PeopleSoft applications
- Focus on innovation through new technology adoption
- End-to-end solution Consultancy capability
- Proven methodologies and repository of reusable components
- Efficient transition and training management
JD Edwards
atom Oracle JD Edwards (JDE) competency is one of the prominent JDE practices in Asia Pacific (APAC) with an impressive track record of several global engagements across multiple domains. Driven by the mission to deliver end-to-end JDE solutions across multiple JDE product suites, this strong competency has executed projects for several large customers including fortune global 500 companies.
Business Challenges
- Financial management
- Procure-to-pay
- Order-to-cash
- Order-to-deliver
- Project costing
- Contract and service billing
- Material Requirements Plans (MRP), Master Production Schedules (MPS) and Distribution Requirements Plans (DRP)
- Grower management
- Blend management
- Bulk stock management
- Process and discrete manufacturing
- Apparel management
- Lean manufacturing
- Industrial manufacturing
- Capital asset management
- Transportation management
- Hire-to-retire
- Data archiving and purging
Solutions
- Catering services solution for airline companies
- Construction and real estate solutions
- Grower management
- Apparel management
- Express upgrade solution
Key Differentiators
- Strong Consultancy skills in EnterpriseOne/World
- Wide experience in JD Edwards implementation, global rollouts and upgrades
- Serves two of the fortune 10 companies
- Four of the world’s top Oil and Gas companies are our customers
- Proven functional expertise in Financials, Manufacturing and Supply Chain
- Deep technology skills in EnterpriseOne tools and World/AS400
- Wide Geographic spread-NA, APAC and EMEA
- Trading partner for Oracle Partner academy, Europe
Siebel
Our Siebel competency provides end-to-end Customer Relationship Management (CRM) solutions with proven experience in handling full life-cycle implementation, upgrade, and support kind of projects for different Siebel versions.
We have implemented solutions across verticals such as Telecom, Insurance, Pharmaceutical, Automotive, Banking, Financial Services and Insurance (BFSI), Government Sector and Retail companies.
Business Challenges
- Large scale Siebel 8.x development projects
- Highly complex Siebel upgrade project from Siebel version 6 to 7.7 executed with multilingual, multi-currency and multi-country rollouts covering 16 countries and 8 languages including consolidation of 13 instances into single pan European instance
- Siebel upgrade to 8.x version
- Complex Oracle Business Intelligence Enterprise Edition (OBIEE) implementation
- Consultancy Services in pre-implementation, pre-upgrade and global deployments
Solutions
Portal
Life Science
Order Management
Common Solutions
- Event management
- Document/correspondence management
- List management
- Siebel Universal Customer Master (UCM)
- Asset management
- Household management
- Product management
- Employee management
- Data migration
Experience in key verticals
- Banking: core banking, retail, private, corporate, investment, and credit cards
- Insurance: life and non-life policies, claims etc
- Automotive: vehicle manufacturers, distributors, dealers, and captive finance providers, to improve customer acquisition and retention across all customer touch points, including the web, call center, field organization, and partner networks
- Aviation: partner management, member management, ease of accruals and redemption management
- Hi-Tech: channel marketing
- Pharma: call planning, hospital management etc
- Consumer: Siebel marketing, consumer goods, campaign management, Siebel service application, partner application and Siebel analytics
- Public Sector: case management, ticket management, e-mail response
Key Differentiators
- End-to-end implementation and global rollouts
- Industry-specific solutions
- Strong domain knowledge across 10 verticals and 15
- horizontals/cross-industry
- Strong capabilities in design and delivery of solutions based on Oracle applications for compliance with local statutory needs
- Strong capabilities in integrations surrounding Siebel applications
- Proven capabilities in design and delivery of complex solutions including customizations and bolt-on application development
Fusion Middleware
Our Fusion Middleware (FMW) competency provides a holistic set of service offerings that span the entire FMW technologies. We offer expert guidance and support across the different lifecycle stages of adoption. Delivered by our highly experienced FMW team and other application experts, these structured and comprehensive set of solutions will enable organizations to evolve to the next generation of enterprise architecture with Oracle Fusion Middleware (OFM) as the technology foundation.
Technology Expertiseseals
Key Differentiators
Consultancy and implementation services in Master Data Cleansing and Migration services
Oracle Transportation Management
Our Oracle Transportation Management (OTM) practice provides customers with robust and flexible transportation management solutions that enable customers to transform their transportation function from expenditure into a competitive advantage. We provide business and IT solutions in core logistics areas, including transportation and warehouse management.
We help customers improve operational efficiency and execution agility, to realize quick and sustainable Return on Investment (ROI). With our OTM solutions, customers can invest less and expect more in terms of agility, business and IT value.
Experience in end-to-end implementations, and multi-country rollouts
Oracle Retail
Our Oracle Retail competency has a successful record in providing solutions to different segments of retail industry including fashion, grocery and hard lines. Our expertise helps retailers in creating a unified view of their information, from in-store operations to corporate strategy to supply chain and logistics management.
With innovative solutions and global delivery expertise in Oracle Retail solutions, we make customers interact consistently across multiple channels and enables retailers to adopt the best functional and business practices.
Developed Apparel Retail Whitespace solution to address the complex business operations of fashion retailers
Oracle Database
Our Oracle DBA competency is among the best DBA teams among the peer companies. We understand the complexity and repetitive nature of DBA and strive to excel and exceed client expectations in maintaining valuable and mission critical business data. Our highly skilled database administrators are adept at managing and delivering quality database administration services.
Key Differentiators
- A pool of highly qualified and experienced applications DBA consultants
- 25% of consultants with technology certification
- Information Technology Infrastructure Library (ITIL), PMP, Six Sigma trained DBA resources
- atom’s Enterprise Application Management Support (TMEAMS) Methodology
- ITIL-based DBA methodology and delivery assets
- CoE with dedicated infrastructure setup for Oracle Enterprise Business solutions group and R12, PeopleSoft application 9.1, Oracle Transportation Management (OTM 6.x) upgrade labs
- Expertise in providing Enterprise Database solutions and services for various ERP applications/database technologies
- Experience across various platforms like OS/390, Z/OS,HP-UX, Linux, AIX , Sun Solaris, Windows Server platform
- Rich experience in providing end-to-end application support services and other service offerings
- Migration services across same technology, different technologies, different OS platforms etc
Solution Offerings
Retail Apparel xPress
Apparel xPress, is a solution for fashion retail stores, and plugs some of the gaps in the standard features of Oracle retail solution. It is targeted at large fashion retail chains with operations spread across geographies.
Key Differentiators
- Allows retailers to get a confirmation from the supplier for the supply of the items created
- Consolidates stock transfer request to all stores
- Displays transactions relevant to the respective owner to speed up the approval follow-up process
- Displays consolidated view of all the transactions to the respective approvers
Campus xPress
This solution caters to start-up/emerging and small size academic institutions in streamlining processes such as admission/recruitment, enrollment/registration, teaching/learning etc. Campus xPress is also available as a Cloud-based solution.
Business Challenges
- Faculty evaluation through online feedback mechanism
- Lack of data collection templates, data conversion scripts
Solutions
- Built on PeopleSoft Campus solution module with pre-configured processes and predefined project life cycle documents to reduce delivery time
- Captures student feedback and faculty evaluation
Key Differentiators
- Student admissions process works effectively with online application tool and pre-configured evaluation process
- Improved self-service administration for students
- Ready checklists for admissions/records processes
- Email update to waitlisted students
Report on forthcoming students to graduate
Logistics xPress
Logistics xPress is a rapid implementation solution designed to deliver the power of Oracle Transportation Management to load brokerage businesses in the fastest way possible while causing least disruption to existing operations.
Business Challenges
- People-intensive and manual processes
- Ability to efficiently deal with large number of shippers on demand side and a fragmented and wide network of carriers on supply side
- Responsiveness of quote management process
- Inaccurate carrier invoices and customer bills
- Collaboration with shippers and carriers
Solutions
- Completely configurable solution that addresses the individual roles of employees, customers and partners
- Pre-configured solution includes agents, rate structure, workspaces, user roles, screen sets and menus etc.
- Supports complete operations for load brokerage business
- Scalable to support contract logistics and intermodal operations
Key Differentiators
- Requires 60% less time from operations/business users during implementation life-cycle and can reduce overall Oracle Transportation Management (OTM) implementation time by 40%
- Business Processes Enabled include:
- Opportunity-to-contract
- Inquiry-to-quote
- Order-to-shipment
- Shipment visibility
- Freight settlement
- Automated shipment planning and execution process
- Online collaboration with shippers and carriers
- Automated process of paying carrier invoices
- Automated customer billing
Agile Mobile Solution – iPad App for Agile PLM
This solution makes Agile Product Lifecycle Management (PLM) application available on iPad for users of Agile. Users can access Agile application while on the move and ensure that they are able to perform important functions and be more efficient.
Business Challenges
- Delays in change approval cycle time due to constant travelling of people and not being able to access Agile for review and approvals
- Secure and real-time access to Agile data while on the move
- Improves productivity by making Agile accessible to mobile devices users
- Customizing UIs for specific mobile devices
Solutions
- First Agile iOSApp that works on iPad
- Highly interactive user interface design
- Easy-to-use search functionality
- Specifically designed for data consumers
Key Differentiators
- Improves productivity
- Customized UIs for specific devices
- Secure and real-time access to Agile data
- Capability to view PDF attachments
- Maximizes Return on Invest (ROI) on Agile Product Lifecycle Management (PLM)
- Built on an enterprise-class framework and can be extended to support single sign-on
- Can be connected to other web services-enabled applications in the future
- Experienced agile team with end-to-end service capabilities
Oracle Upgrade xPress
This solution helps organizations realize value through Oracle E-Biz R12 / PeopleSoft upgrade and enable them to extract maximum value from new and existing Oracle investments. It helps organizations balance business expectations and technology considerations during upgrade.
Business Challenges
- Lack of functionality in existing applications, leading to complex and cumbersome customizations
- Usability challenges on account of cluttered user interface leading to reduced productivity
- Fragmented and distributed business process without visibility of enterprise level activities
- End of standard support from vendor and high support costs
- Varied hardware and multiple instances
Solutions
- Pre-upgrade assessment helps in defining business case for upgrade, with high level scope, business and other benefits, efforts and high level cost
- Full range of flexible upgrade packages to accommodate different business needs of various enterprises
- Pre-defined templates, guidelines, and re-useable components
- Upgrade toolkit and migration assessment tools
Key Differentiators
- Lift, Shift and Enhance-Full lifecycle support including management Consultancy, functional, technical and new features implementation, testing, documentation and change management services
- Re-platform-Includes services such hardware upgrade, operating system upgrade or in introducing Fusion Middleware
- Tangential Services-Includes a range of services such as Testing, User Training, Documentation and Change Management etc.
- Proven accelerated delivery capabilities, proprietary assets, and superior skills to reduce the risk of business disruption and upgrade complexity
OTM
The OTM application extension ‘Fiscal Operational Regulatory Compliance for Emerging economies’ drives expansion of Logistics platform to new geographies.
Business Challenges
- Ability to leverage global process and systems while meeting the local regulatory requirements in countries like Brazil
- Ability to meet local fiscal requirements, which are dynamic
- Varied financial processes in different countries
- Operational differences on how logistics is handled in specific countries: Ex: Risk Management and rate basis
- Impact of Fiscal and Financial process on operational processes
Solutions
- Comply with local fiscal rules by modeling taxes using flexible tax engine
- Creates regulatory documents needed.
- Example: Approval of CT-e and NFS from SEFAZ in Brazil
- Automates multi-step carrier payment and client billing process
- Covers extra functionality on Accruals management with OTM and additional rules for cost allocation
- Framework to build OTM extensions for any other gaps
Key Differentiators
- Reduces cost of non-compliance by automating Fiscal, Financial and Operational processes
- Creates regulatory documents as per state and federal government regulations
- Receives, validates, and automates the processing of invoices from carriers and create customer bills
- Integrates with OTM and other external applications including regulatory agencies
- Provides the platform to build application gaps as ‘Application Extensions’
Implementation xPress
Implementation xPress encapsulates best practices from implementation experience with Telecom customers all across the world using Predefined Frameworks, Business Processes and Integration Adapters to standardize Oracle EBS implementation process. It is well suited to reduce risk, enable faster ERP implementation and quicker value realization for customers planning new ERP implementation or launch of a new line of business.
Business Challenges
- Requirement to lower the Cost of Ownership
- Difficulty in automating the ERP Business Processes
- High Risk proposition of ERP implementations
- Inability to replicate standard back office processes
- Identification of business requirements due to lack of standardized templates
Benefits
- Upto 30% reduction in the implementation timeline
- Reduced risk proposition of ERP implementations
- Quicker value realization
- Predefined process libraries
- Pre-built adapters
- Standardized templates
Differentiators
- Upto 80% risk reduction in Project Definition and Scoping
- Upto 20% risk reduction in Project Planning
- Upto 40% risk reduction in Process Errors (Fit Gap Analysis)
- Upto 20% risk reduction in configuration errors
- Upto 50% knowledge support to consultants from template based approach
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