Build

Network Build eco-system to deliver Carrier Business

Internet Protocol (IP)and Multiprotocol Label Switching(MPLS)

• Internet Protocol version 4 and 6 (IPv4 and IPv6)
• Routing and switching
• Multicasting
• Multiprotocol Label Switching (MPLS)

Circuit Switched and Packet Switched Core (CS and PS)

• Circuit Switched
• MSC(Mobile Switching Center), Spanning Tree Protocol (STP) and AUC (Authentication Center)
• Packet Switch
• Serving GPRS Support Node (SGSN), Gateway GPRS Support Node (GGSN), Firewall, Network Time Protocol (NTP), Domain Name System (DNS) and AAA

Transport

• Synchronous Digital Hierarchy (SDH) and Synchronous Optical Networking (SONET)
• Coarse Wavelength Division Multiplexing (CDWM) and Dense Wavelength Division Multiplexing (DWDM)

Network

• Telecom Service Provider (TSP) Network
• Internet Service Provider (ISP) Network
• Content Delivery Network (CDN)

Business Needs

• To absorb seasonal load and share risk related to schedule and cost
• To reduce deployment time and in turn reduce cost
• Requirement gathering
• Network architecture design
• High level and low level design
• Volumetric analysis and dimensioning
• Signaling network design
• Interfaces design
• Physical layout design
• Hardware configuration and routing plan
• Design validation
• Services design

Network Testing

• Test case development and documentation
• Network integration testing
• New element integration testing
• Interconnectivity testing
• End-to-end services testing
• Acceptance testing and handover

Our Experience

• Experience in core network design and deployment to provide state-of-the-art living environments for residents, business tenants and visitors by providing access to state-of-the-art services
• Experience in designing and building a secure, scalable and manageable network spanning entire country
• Experience in providing consultancy support in Global Mobility Practices for Telecom Equipment Manufacturers (TEMs) Advanced Services including support in Packet core domain and new services definition and fulfillment.

Value Proposition and Differentiators

• With over 400 qualified and certified network professionals with cross industry experience and mixed skills in wire-line and wireless network, we offer unique benefits such as right first time, quick ramp up, cost saving etc to customers
• With experience in network planning and design, integration and offshore deliveries we offer services to customer with minimum risks and maximum benefits
• Experience of working in network space with leading service providers such as BT, ATT, VHA and TEMs such as NSN and Cisco

Fulfill Offering

Fulfill helps Telecom Service Providers (TSPs) by partnering with them in providing network fulfillment services for their enterprise or business customers. The solution consists of three distinct functions:

The Service Delivery Platform (SDP) solution provides pre-integrated products such as Communication Middleware Platform, Content Management Platform (CMS), Digital Rights Management (DRM) and Transcoding solution. SDP solution enables Communication Service Providers to quickly monetize network through convergence, by bringing 3rd Party applications and content partners and ease information technology integration.

The Commercial-off-the-shelf (COTS)-based SDP and CMS solution enable the following during the audit of existing network:

• End-to-end SDP and CMS solution deployment for Long Term Evolution (LTE)
• Migration to next generation SDP by replacing end-of-life Service Control Points (SCP) with Next Generation Internet Protocol-based network infrastructure (NGIN)
• Enablement of innovative application
• Managed services of SDP solution

Internet Protocol Multimedia Subsystem (IMS) is a standardized Next Generation Networking (NGN) architecture for telecommunication service providers. It enables transformation of their carrier networks and services to Internet Protocol (IP). With partnership with vendors, we will assist service providers achieve this goal of end-to-end transformation to IP using IMS.

End-to-end network transformation journey undertaken by service providers would enable us to position the Multimedia Testing and Managed Services capabilities.

IMS Architecture

Key Differentiator

Design, Build, Operate and Test (DBOT) Capabilities for IMS Solutions

• Turnkey deployment of vendor IMS solution in close collaboration with vendors
• Leverage expertise build through end-to-end integration testing project to take ownership of entire multimedia quality assurance (QA) lifecycle of IMS deployments
• Delivers converged applications that increase revenues and subscriber loyalty in both legacy and next-generation networks through integration with Session Initiation Protocol (-SIP) application server

Technology Enabling Monetization on LTE

• Enablement of Next Generation services such as VoLTE, RCS, through integration with next generation SDP and IMS network

Improved Efficiency & Cost Saving

• Speeding time-to-market through the quick implementation of new services or by taking advantage of multiple network capabilities

Internet Protocol Television (IPTV) enables service providers to fulfill the video aspect (Live and On-Demand) of Triple Play services while providing interactivity (two-way communication) and high quality content for enhanced user experience.

Over the Top (OTT) leverages adaptive streaming technologies such as Apple HLS and Microsoft Smooth Streaming to deliver Live TV and On-Demand content to 3-Screens such as Set Top Boxes (STBs), personal computers (PCs) and mobiles or tablets over the internet (unmanaged network). This enables Service Providers to bring in additional revenue by offering the content that they own as well as external content to any device connected to broadband.

Our offerings include turn-key deployment of Microsoft Mediaroom or commercial off-the-shelf (COTS) based IPTV and OTT solutions. It includes architecture, design, information technology integration, supplier management, application development, managed services and support.

Key Differentiator

• Our pre-integrated ecosystem architecture reduces integration hassles and ensures faster time to market of IPTV services for Service Providers opting for COTS based solution or Microsoft Mediaroom based solution.
• Our ability to build Value-Added Applications over the IPTV stack provides convergence (IPTV-IP Telephony or IPTV-Emails, IPTV-Internet based Social Networking Apps) across the Triple-Play stack while offering convenience to subscribers to manage their services and interact with friends and family from their TV screens. We have also built an Application Abstraction Framework (TAAF) on top of Mediaroom Application Programming Interfaces (APIs) for quick development of Value-Added applications and integration with information technology systems for Mediaroom deployments.
• Cloud based Content Delivery Networks (CDN) and multi-tenancy model allows Service Providers to reduce their capital expenditure (CAPEX) investments significantly. Also, it reduces the time to launch new services in the market. The Managed Services model for CDN ensures Service Providers can concentrate on the core business of selling content to subscribers while we take care of managing and maintaining the CDN for them.
• Mediaroom-Juniper CDN pre-integrated solution offered by the company allows Service Providers to reach out to 3-Screens. It increases the throughput capacity of the Mediaroom platform by its ability to support a huge number of concurrent streams.

Offering description

• It is an in-house created and hosted Solution as a Service, based on Open-Source components. It enables operators to orchestrate the consumption of 3rd party Over the top (OTT) contents and services as well as offer their own content
• It supports “two-side business model”, is telecom centric and can integrate with existing services
• It enables the operator to own and manage the service through dedicated portals
• It allows possible monetization opportunities for operators through:
  • Localization and customization of screen real estate and popular OTT services and contents
  • Application repository that can leverage popularity of ready 3rd party applications and limit development efforts to high value custom applications
  • Exclusive management of application deployment to subscribers
  • Support own or 3rd party Video on Demand (VoD) services
  • Targeted advertising based on usage statistics
• It provides an option to host the solution on operators’ infrastructure
• It provides an option for operations management
• It provides an option to create custom applications

Key Differentiator

• Ready hosted solution for quick start, requires no investment in infrastructure and scales at operators’ own pace
• Power to orchestrate popular OTT services or application and the screen real estate for realization of business-to-business, businesses-to-consumer and advertisement-based revenue opportunities
• In-house created core solution that is flexible to operator needs and various engagement models
• Innovative Application repository * for managing deployment of various popular applications such as Facebook, Twitter, YouTube, Picassa , WhattsApp, Skype-Video etc
• Solution for not just OTT video alone but multiple applications
• Supports Cheap CPEs* such as smart televisions and consumer electronics devices available over the counter
  (* Android based)

Challenges/ Business needs

• All operators in the world have an Intelligent Networks (IN) system
• Zero downtime, High Availability, Optimized and best performance
  End-to-end service management
• Aggressive time to market for new IN services porting services, data and traffic from existing platforms
• Prepaid-postpaid convergence
• Communication between legacy and next generation systems

Our Solution/Experience 

Value proposition/Benefit

• One stop shop for the operator for the entire information technology stack and network from a managed services perspective
• Lower operating expenditure (opex) owing to innovative business models
• Customer gets the transparent view of end-to-end managed services activities
• New revenue streams through service rollout done per aggressive schedules
• Improved customer experience
• Ability to address increased demands from network operators for service integration and deployment
• Cost effective solutions due to readily available frameworks and processes
• Bundling of services into cross-product packages to meet the needs of individual market segments
• Minimize time to market for new products and services
• Internet Protocol (IP) enablement of IN Systems
• Long Term Evolution (LTE) or IMS Enablement of prepaid systems
• Charging gateways
• Protocol gateways
• Direct operator billing

Business Needs

• Enterprise customers want to save costs and generate new revenue streams
• Telecom operators want to enable long-tail and predictable revenue stream

atom Group offerings  

End-to-End Solutions

System Integration

Thought Leadership
Penetration, flexibility and ease of accessibility for customers are the most essential needs for any business to stay in the competition. Customer Telephony Integration (CTI) or Interactive Voice Response (IVR) infrastructure providing these ways and means to the end customer would be the key for success. Interactions such as email, chat, voice, short message service (SMS), fax, web collaboration, video and speech recognition play a key role to meet these aspirations of organizations.

Our Contact Center Capability Coverage
Provide Complete lifecycle management or delivery using capabilities on various Contact Center platforms. Our product expertise includes Genesys, Nortel, Cisco, Avaya, Broadsoft, Aspect and Huawei.

Vision Statement
Complete Lifecycle Managed Service Delivery

Solution components

• Inbound
• Outbound
• Work Force Management (WFM)
• Interactive Voice Response (IVR)
• IVR application development
• Work flow
• Reporting – historical and real-time
• Highly Available (HA) solution
• Customizations on desktop
• Integration with third party applications such as call recording, Customer Relationship Management (CRM), wallboard and backend systems

Thought Leadership

Enhanced customer experience providing flexibility and ease of accessibility has become the most essential advantage any business requires to stay competitive in the market.

Unified Communications provide convergence of applications and communication channels like e-mail, chat, web collaboration, conferencing, SMS, fax and rich presence for superior collaboration and customer care.

atom Contact Center Capability Coverage:

Provide complete life-cycle management/delivery using capabilities on various UC platforms. Product expertise includes Microsoft, Cisco, Avaya, Oracle and Broadsoft.

Vision Statement

Complete Life Cycle Managed Service Delivery

Solution Components

• Call control and multimodal communications
• Rich presence
• Instant messaging
• Unified messaging
• Speech access and personal assistant
• Conferencing-audio, web and video
• Collaboration tools
• Mobility
• Business Process Integration (BPI)
• Software to enable Business Process Integration

Modular Enterprise Managed Services

Business Need

In the rush for new technology adoption, enterprises have deployed new age services on top of the existing enterprise management stack which has led to the following key challenges for the enterprise.

• Increased technology complexity
• Multiple vendors for the infrastructure solution
• Multiple WAN providers at multiple locations
• The increased management and overhead costs which offset the benefits of new technology deployments
• Inherent and growing complexity of the existing systems, which are now roadblocks for further new technology adoption

To address these challenges, the enterprise urgently needs a solution which will decongest their network and pave the way for a modular and flexible approach to continue subscribing outsourcing services from Managed Service Providers (MSPs). Modular managed services is the holistic way out, which provides the means for the enterprises to adopt and manage new technologies, faster and without being burdened with large capital expenditure (CapEx) outlay.

This solution reduces the time and effort involved to manage multiple MSPs and removes the need to develop in-house skills, enterprise management stacks and managed services around it. The Modular Enterprise Management Services (mEMS) by atom addresses these exact needs for the enterprise. mEMS offers a modular portfolio of managed enterprise services with a broad portfolio of offerings under mEMS solution portfolio.

IPV6

IPv6 is the successor protocol for IPv4 ,IPv4 address space is getting depleted and we need to deploy IPv6 soon to sustain the Internet Growth.and IPv6 uses 128 bit address and provides a very large address space.

IPv4 Challenges

• Limited Address Space
• Network Address Translation is preventing end to end IP
  • communication
  • Voice over IP
  • Teleconference (Multimedia)
  • Peer to Peer Communication
  • Instant Messenger
• End to end Security at IP Layer

IPv6 Services Offerings

IPv6 Competency

Enterprise LAN/WAN

Business Drivers

• Legacy systems are resistant to interoperability
• Data and content fail to integrate as they converge from different
• partners, locations and storage systems
• Persistent—yet inexplicable—obstacles to accessing data
• Business has spread beyond what your IT can support—as you engage new geographies, cultures, user bases and bandwidth limits
• Staggering transaction loads and rising demands for throughput and data storage

Service Offerings

• We cover LAN,WAN,WLAN,Voice IPT technologies and provide robust Techno-Commercial Proposals to the customers
  • Requirement Validation
  • In-Scope and Out of Scope
  • Stake Holders and Accountability
  • Risks and Mitigations
  • Assumptions
  • High Level Design
  • Schedule Delivery
  • Commercials Costings
  • We Also perform Network Audit
  • IP Schemas
  • Quality of Service
  • Bandwidth Sizing
  • Access Security
  • Internal and External Connectivity
  • Transformation
  • Standardization
  • Re-Designing
  • Migrations
  • Hardware Refresh
  • Decommissioning
  • Software Refresh

• We also provide Project Management Services with end to end delivery Project Management Services
  • Planning
  • Scheduling
  • Coordinating Procurement and Delivery
  • Resource allocation
  • Change Approvals
  • Communication Management
  • Hand Off to operations
  • Closure
• We provide operation readiness testing services following ITIL based best practices
  • Inventory Check to CMDB/Tool
  • Configuration Check
  • Device updated in Monitoring, Performance tool
  • Device Support activation

• Enterprise Network Service Flow o Analysis & Design
  • WAN/LAN Solution
  • Datacenter / Campus designing
  • Different LAN/WAN/Voice/Conferencing/3rd Party Access Service Design
  • Set up contract and Financial Management processes and tools
  • Secure Right to use any software required for service delivery
    Manage infrastructure estate
  • Transform Infrastructure
  • Ensure MSP team has sufficient knowledge of in-flight work
  • Establish Day1 operating model to enable service fulfillment
  • Minimize disruption to service delivery throughout transition period
  • Complete secondment arrangements
  • Have the resources ready to provide the Services
  • Engage with 3rd Party service/equipment provider
  • Negotiate the cost
  • Ensure timely and quality delivery of projects
  • Govern the vendors and create a over-arching governance board
  • Establish the ‘Governance Wrap’ between Customer, MSP, and Third Party Vendors
  • Establish SLAs, service reporting
  • Establish governance structure