Service Offerings

Atom Consultancy Services provides end-to-end portal services to develop both external and internal portal solutions. The following is an illustration of the Atom’s Group advantage:

Why atom’s

The key differentiators are the expertise of our people, over 10 years of dedicated experience in providing end-to-end business services; extensive knowledge and command over the e-Commerce domain as we solve challenging business problems in e-business industry.

The portals Consultancy team at Atom’s provides insights required to decide the strategy and help define the roadmap for a new portal or plan for portal migration. After understanding the current requirements and the process improvements that are planned by the organization, Atom’s Group helps derive the business and user requirements for the success of the portal implementation. The following are the high level focus areas in Portal Solutioning:

• Enterprise portal roadmap
• SOA framework design
• Solution architecting
• Re-branding & website re-designing
• Application re-engineering

Our comprehensive retail management offerings address every phase of the e-Commerce value chain from designing, sourcing, planning, building and distribution. We are partners to leading e-Commerce products and act as a one-point-full-range solution provider of e-Commerce solutions.

Consultancy Services (Ideation)

The atom’s Group Consultancy services help customers drive business growth, reduce operational costs, support infrastructure and maximize return on e-Commerce investments. Consultants at atom’s collaborate with customers to obtain a holistic approach of the business technology environment and enable objective assessment of customer goals. Such an approach helps define, design and execute smarter IT strategies and processes.

Implementation Services (Realization)

In the last decade, technology has changed the way business is done. It has exposed businesses to the benefits of globalization and has opened up opportunities to scale up businesses and to extend supply chain for global sourcing. Technology has emerged as a key driver not only in shaping the global e-Commerce landscape but also as a sustainable competitive advantage for many businesses at the macro level.

Application Design, Development & Implementation 

atom’s customer provides comprehensive infrastructure services that assist customers with installation, configuration, security, scalability, and high availability of the business online. Migration services, including skills enablement and application conversion have been designed by atom’s to minimize your risk. The atom’s Group exploits agile methodology and MDA (Model driven architecture) for implementing software solution faster and to ensure that solutions are ready for deployment when the development is complete. Our portal implementation services include:

• Enterprise and departmental portals
• Prototyping and Proof of Concept
• Application service enablement
• Application integration
• Portalisation
• Collaboration

The following are the e-Commerce service offerings:

• Implementation of multi-lingual B2C, B2B stores
• Payment, Legacy and Third Party Integration
• Personalization and Collaboration
• Technical architecture and Infrastructure capacity planning
• Clustering, Performance Validation and Tuning

Maintenance & Support (Optimization)

atom’s specializes in 24×7, 365 days multi-geography maintenance and support services. The teams are groomed with a process-oriented approach and are experts in providing quality services. atom’s  has an extremely able IT team trained in diverse support-related skills for providing reliable and superior services, proactive monitoring and management of IT infrastructure and intelligent reporting.

The experts also help customers reduce cost of ownership by providing wide ranging technical solutions for diverse technology areas, thereby enabling customers to reduce operational costs.

The service portfolio for Maintenance & Support vertical includes:

• Functional &Technical Support
• Monitoring & Optimization
• Application Bug Fixes & Enhancements
• Application Migration & Platform Upgrades
• Support for portal applications
• Support for Java / J2EE applications
• Application bug fixes
• Minor & major enhancements
• Application migration based on platform upgrades / standards

Solutions

Omni Channel

Omni channel is a unique end to end online fulfillment solution to provide a new level of service and convenience to online shopping. Customers can research on a product, compare, check for availability, order through website, pick up at the store, return it by calling the call center etc. It enables interaction with the brand anytime, anywhere through multiple channels, touch points and provides seamless integrated messaging and behavior for better and consistent end user experiences. Omni channel provides the following benefits:

• Drastically reduced time-to-market by acting as a solution accelerator
• Reduced entry barrier on upfront investment and still remaining flexible/customizable
• User centric store front features
• In-built latest innovative commerce services.

Highlights:

Retail Platform

The atom’s retail platform is a scalable e-commerce framework built on open source technology with standard e-commerce capabilities. It is available as an Out-Of-the-box solution that is easily customizable by leveraging existing open source technology.

The platform comes with localization capabilities facilitating integration with local payment gateways, logistics partners and provides options to create websites with multi-language support.

The platform is available as in-premise or as a subscription based hosted solution on the cloud.

Highlights of the Retail Platform

Quest – An Employee Engagement Solution

Quest 2.0 is a complete employee engagement solution with plugins to integrate with common technology platforms like HRMS, etc. Quest facilitates internal collaboration and social media integration on all presentation platforms (desktop, mobile and tablets). Quest enables organizational information dissemination, provides seamless integration with multiple service lines such as resourcing, HR, Payroll, competencies, knowledge sharing and collaboration services.

Strengths of Quest 2.0

• Complete employee portal
• Inbuilt connectors with popular enterprise applications
• Best in class internal collaboration features
• Easy social media integration
• User Centric Design
• Plug and play site with minimum customization

The atom’s Group also leverages prebuilt frameworks, accelerators and plugins to quickly implement external or internal portals for their customers with minimal configuration and flexible customizations.

For example: