Talent Management

Overview

Our Talent Management offering provides end-to-end workforce performance and learning solutions in customer organizations. By aligning the performance goals and learning needs of the workforce to the overall business goal of the organization, our robust solutions ensure we partner with organizations as thought leaders and facilitate maximum return on investment and exponential growth. Workforce includes employees, partners, suppliers and customers of the organization.

The unique services that form a part of our Talent Management solutions include:

Consultancy services
Managed services
Content services
Technology services
Support services

These services are based on our deep domain and functional knowledge as well as technical expertise. Leading organizations across the globe have benefited from our enterprise-wide technology solutions, large-scale content development solutions and learning support solutions.

Why Choose atom’s?

Let us look at a few of our significant achievements in the Talent Management space:

  • Over 7 years of experience in providing training solutions to some leading organizations across the world.
  • Our “Learning Centre of Excellence” is a matured practice that has been rated as the Global No. 1 Learning Company (Best Award Winner) by American Society of Training and Development (ASTD).
  • We have developed over 7000 hours of learning, including application training, process training, technical training, and business training.
  • We have a dedicated Learning Services practice with more than 300 team members delivering value to many Fortune 500 customers.
  • We have a mature Instructional Design practice, and expert Instructional Designers who have deep domain knowledge and expertise in adult learning theories and learning technologies.
  • We are a contributing member of the ADL forum, directly and indirectly, through partners like Saba. This enhances our expertise and experience in developing SCORM-compliant learning content.
  • We have global Consultancy and implementation partnership with leading learning management system (LMS) product vendors like Saba, Plateau (Success Factors – which is part of SAP), Taleo (which is part of Oracle) and OutStart (which is part of Kenexa).
  • We possess a vast pool of subject matter experts (SMEs) from all domains, whose knowledge can be leveraged for all types of content pertaining to any domain.
  • We have a dedicated User Experience Management practice with more than 150 usability and accessibility consultants. This also allows us to test all our web-based training (WBT) courseware on different browser platforms.
  • We have an innovative visual design and media solutions team to design e-learning courseware.
  • We have designed and delivered content using multiple delivery modes such as Instructor-led Training (ILT), WBT, and Mobile learning platforms.

Benefits

Talent Management has provided the following benefits to its customers:

  • Established processes and tools
  • Trained manpower
  • Evolved Learning and Development processes and best practices with established metrics-based management
  • Helped reusability of project artefacts
  • Ensured consistency in processes
    Established best practices through knowledge sharing and value creation
  • Ensured maximum ROI

Value Propositions

Our value propositions for key business problems of customers include:

  • Functional expertise: We have experience in large scale development, implementation, and migration of talent solutions. We provide end-to-end service in the Talent Management space.
  • Domain expertise: Our teams of instructional and visual designers come with immense experience and caliber. We are also backed by the experience and knowledge of our vast internal and external SME pool. Added to this, we have the advantage of pragmatic statistical data support.
  • Business strengths: We have strong alliance or partnerships with global majors. This, coupled with our global reach and investment, makes us a financially reliable service partner.
  • Service strengths: We have well-defined service-based templates, consolidated service desk dashboard, consistent and standardized project management metrics and proactive initiatives to undertake new services.

Differentiators

Let’s look at a few of our most significant achievements in the Talent Management space:

  • Over 7 years of experience in providing training solutions to some leading organizations across the world
  • Our “Learning Centre of Excellence” is a matured practice that has been rated as the Global No. 1 Learning Company (Best Award Winner) by American Society of Training and Development (ASTD)
  • We have developed over 7000 hours of learning, including application training, process training, technical training, and business training
  • We have a dedicated Learning Services practice with more than 300+ team members delivering value to many Fortune 500 customers
  • We have a mature Instructional Design practice, and expert Instructional Designers who have deep domain knowledge and expertise in adult learning theories and learning technologies.
  • We are a contributing member of the ADL forum, directly and indirectly, through partners like Saba. This enhances our expertise and experience in developing SCORM-compliant learning content.
  • We have global Consultancy and implementation partnership with leading learning management system (LMS) product vendors like Saba, Plateau (Success Factors – which is part of SAP), Taleo (which is part of Oracle) and OutStart (which is part of Kenexa).
  • We possess a vast pool of subject matter experts (SMEs) from all domains, whose knowledge can be leveraged for all types of content pertaining to any domain.
  • We have a dedicated User Experience Management practice with more than 150+ usability and accessibility consultants. This also allows us to test all our Web-based training (WBT) courseware on different browser platforms
  • We have an innovative visual design and media solutions team to design e-learning courseware
  • We have designed, and delivered content using multiple delivery modes like Instructor-led Training (ILT), WBT, and Mobile learning platforms

Service Offerings

Talent Management Solutions

Our Talent Management solutions combine a vast array of services including Consultancy services, content services, technology services, support services and managed services. Each of these service offerings also provides sub-services.

Consultancy services

  • Aligned Enterprise enablement
  • Curriculum development framework establishment
  • Competence management

Content Services

  • Content development services
  • Assessment services

Technology Services

  • Agile Enterprises establishment
  • Social Learning solution
  • Mobile Learning solution

Support Services

  • Business operations enhancement

Managed Services

  • Business value enhancement

Consultancy Services

We have deep domain Consultancy expertise in business processes, needs assessment, competency development and rollout strategies. As a part of this service, our Instructional Design analysts follow a phased approach to identify learning needs of employees, and align them to performance and business goals of the organization.

We have successfully undertaken knowledge and skills assessment, competency-based assessment, job task analysis and strategic needs assessment. These assessment exercises have helped us identify the skill gaps and the consequent learning needs of our client organizations.

Based on the assessments, our Instructional Design analysts have developed the competency matrix for designated roles in client organizations. Competency matrix and the results of a skill gap analysis, has facilitated our analysts to arrive at robust curriculum designs and effective training programs for organizations.

This professional approach towards identifying learning needs, and closing skill gaps, in order to build effective training programs, have resulted in enhanced levels of performance among the workforce. This, in turn, has resulted in increased revenue and ROI for our clients.

Content Services

Courseware design and development forms a large part of our content services. This includes:

  • Instructor-led Training (ILTs)
  • Web-based Training (WBT)
  • Mobile learning

We have the expertise to cater to the preferred delivery mode of our clients, be it classroom, online or mobile delivery platforms.

To make our trainings effective, we have used several instructional and visual strategies including games, scenarios, case studies, interactivities, simulations, animations, and videos. Our strategies set us apart in the learning space and have ensured that the trainings have the desired learning impact.

We have successfully developed and delivered the following categories of trainings:

  • On-boarding training
  • Process training
  • Product training
  • Sales training
  • Simulation workshops
  • Soft skills training
  • Software application training
  • Compliance and ethics training

Another integral part of our content services is our assessment capabilities. These include:

  • Recruitment assessment
  • Employee assessment
  • Education assessment

Our well-researched and challenging assessments have helped organizations to hire the right talent and effectively measure workplace performance. Our education assessment banks have been an asset to various academic institutions.

Technology Services

Technology has given an edge to our Talent Management services. It has made it possible for us to deploy our online trainings on various platforms, enhance learning through collaborative approaches, and integrate our service offerings with client technologies.

Our Implementation and Integration services include:

  • Learning Management System (LMS)
  • Learning Content Management System (LCMS)
  • Performance Management System (PMS)
  • Talent Management System (TMS)
  • Virtual Collaboration Suites (AT&T connect, Centra etc)
  • Collaborative Learning Portal (Web 2.0 enablement, Podcasting, Wikis)
  • Integration of HRMS / LMS / LCMS / PMS / TMS Reporting server / Mail Server / Virtual Collaboration suites / Other legacy systems

We also have expertise in various integrated HCM products such as Saba, Moodle, Plateau, SuccessFactors, and SumTotal. SAP, Oracle, Sakai, and OUTSTART.

Collaborative and social learning platforms on Cloud and easy integration with HRIS have also been possible due to our deep technical knowhow.

As part of mobile solutions, we have developed expertise in mobility infrastructure and platforms, enterprise mobility applications, system integration, delivery and tracking of mobile content, and content distribution and delivery.

Support Services

Going a step ahead of providing various technical and domain services, we also support our customers with various other services.

We provide Technical FAQs, Technical Instruction, Technical Manuals and User Manuals, to support technological requirements. We also write white papers on various subjects and domains, if the client organization requires these to support business offerings.

We manage web content updates, conduct interviews, and research and write articles. We also contribute ideas for online features.

We have teamed up with a large number of language experts to provide translation and localization facilities for more than 100 languages including European, Arabic and Chinese languages.

To support content management we provide:

  • Learning Content Administration and Support
  • Courseware Conversion and Maintenance
  • Courseware Compliance including AICC / SCORM / IMS-QTI

Managed Services

Our Managed Services approach gives our clients the benefit of utilizing our vast array of services, while having the freedom to adapt our services to their own processes and infrastructure. Through our managed service approach, we provide end-to-end solutions for all the business needs of our clients.

Managed Services of L&D function is an alternative delivery structure to lower costs for our clients. The services are componentized based on the business needs of customers and can be delivered either at onsite or offshore in alignment with our RightSourcing™ model. The service model is defined based on parameters such as complexity, roles, and SLA’s.